Questions

Frequently Asked Questions (FAQs) and Answers

1. What services do you offer?

We offer a wide range of language-related services, including translation, revision, copy-editing, proofreading, terminology services, training, interpretation, desktop publishing, transcription, subtitling, and public signage in multiple languages.

2. What languages do you specialize in?

We specialize in various languages, including Cameroonian national languages, English, and French, and can accommodate additional languages based on client needs. Please contact us for specific language inquiries.

3. Do you offer remote services?

Yes, we provide both in-person and remote services for interpretation, training, and other language-related needs.

4. What types of organizations do you work with?

We work with a variety of organizations, including government agencies, non-profits, corporations, and educational institutions, providing tailored language solutions to meet their needs.

5. How can I get a quote for your services?

To receive a quote, please contact us with details about your project, including the type of service required, the languages involved, and any specific deadlines. We will respond promptly with a customized estimate.

6. Can you provide references or case studies?

Yes, we can provide references and case studies upon request. We are proud of our track record and would be happy to share examples of our successful projects.

7. What is your process for translation?

Our translation process typically involves initial translation by a qualified translator, followed by revision, editing, and proofreading. We also use translation memory tools for consistency in larger projects.

8. Can you help with language policy and planning?

Yes, we offer advisory services on language policy and planning to organizations looking to enhance their communication strategies and improve language use within their operations.

9. What types of public signage can you create?

We specialize in creating bilingual notice boards, banners, and office and location labelling in multiple languages, helping organizations communicate effectively with diverse audiences.

10. What if I need a service not listed on your website?

If you have a specific need that is not listed, please reach out to us. We are always open to discussing custom solutions and expanding our service offerings to meet client demands.

11. How do you ensure cultural accuracy in translations?

Our team includes native speakers and cultural experts who ensure that translations are not only accurate but also culturally relevant and sensitive to the target audience.

12. What types of documents can you translate?

We can translate a wide range of documents, including legal contracts, marketing materials, technical manuals, academic papers, and more. For specific requests, please contact us for guidance.

13. What types of computer training do you offer?

We offer various training programmes, including basic computer skills, software applications, junior cyber security analytics, cyber security analytics, senior cyber security analytics, data analytics for cyber security officers and data analysts, and graphic designing.

14. Are the training sessions in-person or online?

We provide both in-person and online training sessions to accommodate different learning preferences and schedules. You can choose the format that works best for you.

15. What is the duration of your training programmes?

Training programme durations vary depending on the topic and depth of content. Sessions can range from a few hours for basic skills to several days or weeks for more advanced courses.

16. Do you offer customized training programmes?

Yes, we can tailor our training programmes to meet the specific needs of individuals or organizations. Please contact us to discuss your requirements.

17. What skill levels do you cater to?

We cater to all skill levels, from beginners to advanced users. Our instructors adapt the training content to ensure everyone can follow along and benefit.

18. What materials or resources are provided during training?

Participants receive training materials such as handouts, guides, and access to online resources. For technical courses, we may also provide software trials or demo versions.

19. Is there a certification upon completion of the training?

Some of our training programmes offer a certificate of completion, especially for specialized or advanced courses. Check with us for specific details on certification.

20. How do I register for a training session?

You can register for a training session by visiting our website or contacting us directly. We will provide information on upcoming courses and availability. You can also come to our head office in Yaounde.

21. Do you provide training for corporate teams?

Yes, we offer specialized training programmes for corporate teams, focusing on skills that enhance productivity and collaboration. We can conduct sessions at your location or ours.

22. Are your trainers certified or experienced professionals?

Absolutely! Our trainers are certified professionals with extensive experience in their respective fields, ensuring high-quality, practical training.

23. What technology or equipment do I need for online training?

For online training, participants typically need a computer or tablet with internet access, a webcam, and audio capabilities. Specific requirements may vary based on the training content.

24. How do you assess the effectiveness of your training?

We assess training effectiveness through participant feedback, knowledge assessments, and follow-up evaluations to ensure that learning objectives are met. Fast employment of our graduates is another indicator of the quality of our training.

25. Can I request a specific topic for training that is not listed?

Yes, we welcome requests for specific topics. Please reach out to us with your ideas, and we will do our best to accommodate your training needs.

26. What language training programmes do you offer?

We provide courses in various languages, including IELTS (International English Language Testing System), TOEFL (Test of English as a Foreign Language), TOEIC (Test of English for International Communication), General English Language (Language Coaching). General French, Cameroonian national languages, etc.

27. Are classes in-person or online?

We offer both in-person and online classes to accommodate different learning preferences and schedules.

28. What is the duration of your language courses?

Course duration varies; standard courses range from a few weeks to several months, depending on the level and intensity.

29. What materials are provided?

Participants receive comprehensive training materials, including textbooks, digital resources, and access to online exercises.

30. Is there a certification upon completion?

Yes, we provide certificates of completion for our language training programmes.

31. What makes WordWise Solutions a great choice?

Our experienced instructors, tailored programmes, and commitment to student success set us apart in language and computer training.